Privacy policy

 

1. INTRODUCTION AND SCOPE

This Privacy Statement (the “Statement”) applies to the website https://www.zuruzuru-ramen.be/ (including any modules available on the website)  (the “Website”), owned, operated and/or used by:

Susuru Ramen BV

Kortrijksesteenweg 110

9000 Gent

VAT# BE 0696.773.863

 

Susuru Ramen BV shall henceforth be referred to as “Zuru Zuru Ramen” in this statement.

 

Zuru Zuru Ramen deems the protection of privacy of the utmost importance and wishes to enable you – as a visitor of its Website – to maintain full control over what happens to your Personal Data and your privacy and to inform you accordingly.

Zuru Zuru Ramen protects your Personal Data and your privacy in accordance with Belgian and European regulations on the protection of privacy. Please read this Statement very carefully. The following describes not only your rights but also the way in which you can exercise these rights. 

By visiting our Website, disclosing your Personal Data, or accepting this Statement, you expressly consent to the manner in which Zuru Zuru Ramen collects and Processes your Personal Data as described in this Statement.

 

2. WHO PROCESSES YOUR PERSONAL DATA AND HOW CAN YOU CONTACT US?

Zuru Zuru Ramen is responsible for the Processing of your Personal Data that you provide through the Website. If you have any questions surrounding Privacy issues you can contact us on: 

Susuru Ramen BV

Kortrijksesteenweg 110

9000 Gent

[email protected]

 

3. WHAT PERSONAL DATA ARE COLLECTED AND PROCESSED?

Zuru Zuru Ramen Processes different types of Personal Data, depending on the services you use on the Website and as relevant. Zuru Zuru Ramen might process the following Personal Data: Contact information: Personal Data such as name, address, email address, phone number, etc. Financial information: Personal Data such as bank account number

History and logs: Personal Data such as searches carried out on the Website, browsing behaviour, date and time when the Website was visited, data regarding the click-through for the placement of purchases via our third-party partner. Technical information: Personal Data such as data from computers, telephones or other devices on which you use the Website, your IP address, browser type, etc. Cookies: In case we start using cookie information, more information will be referenced in our Cookie Policy. This personal data can be combined to more optimally serve our client base.

Where Personal Data of a third party are disclosed via the Website or to use the Website, the person communicating the Personal Data guarantees that he has informed that third party and that he has received all necessary consents to communicate the third party’s Personal Data.

 

4. WHY DO WE PROCESS YOUR PERSONAL DATA?

We process personal data for various purposes, whereby only the data that is necessary to achieve the intended purpose is processed.

Legitimate interest as a legal basis for the lawfulness of Processing is justified with regard to the Personal Data to improve your user experience, the Website and Zuru Zuru Ramen’s product and services. The fact that Zuru Zuru Ramen  Processes this Personal Data also benefits you as a visitor of the Website. Moreover, such processing of Personal Data shall not create a risk to the fundamental rights and freedoms of you as a visitor of the Website or any other visitors of the Website.

Subject to permission, where required, we collect personal data for the following concrete purposes: providing support; sending targeted marketing and advertising, updates and promotional offers based on your interest; sending invoices and collecting payments; optimising the quality, content and management of the website; statistical goals; the preparation of a quotation; answering a specific question; conducting customer satisfaction surveys, surveys and other market research. When you visit the website, data is collected for statistical purposes. They are used to optimise our website. These data include; IP address, probable place of origin, time and day of visit and which pages were visited. When you visit the website, you agree to this data collection that is only intended for statistical purposes.

The consent you provide is always free, and you have the right to withdraw this consent at any time. Withdrawal of consent does not affect the processing of Personal Data prior to such withdrawal, based on a legitimate ground for Processing Personal Data, and in case of a legitimate interest of the Processing.

 

5. RECEIVING AND SHARING PERSONAL DATA

Zuru Zuru Ramen receives your Personal Data in cases as and when: 

• You visit the Website;
• You contact us via email;
• You contact us via telephone;
• You contact us via our website;
• You contact us via our Social media;
• Via a Zuru Zuru Ramen partner, such as Joyn or Google forms;
• Via cookies;
• Via newsletter subscription.

Zuru Zuru Ramen will always share your Personal Data in a minimal way. However, to be able to follow through on your request or action on our Website, Zuru Zuru Ramen may sometimes need to share Personal Data with third parties. Your Personal Data may also be shared within the Zuru Zuru Ramen group. You, therefore, provide your express consent to share your Personal Data as described in this Statement. 

Processors and Subprocessors of Zuru Zuru Ramen always act under the responsibility of Zuru Zuru Ramen. If Zuru Zuru Ramen contracts Processors or Subprocessors, this will always be done in accordance with a Data Processor Agreement that meets the requirements of the GDPR and that protects your Personal Data as well as possible. 

Zuru Zuru Ramen may share your Personal Data with third parties, for storing and processing your Personal Data, responding to your queries, sending content to you, and for optimising our Website. However, this last one will mainly use anonymise data. 

Zuru Zuru Ramen will never share or sell your Personal Data with or to commercial enterprises. 

If you are directed to another application, platform or website through the Website, other terms and conditions and other privacy and cookie policies may apply. You should take into account any such terms and conditions and privacy and cookie policies of such applications, platforms and websites. We encourage you to read these terms and conditions and privacy and cookie policies of the other applications, platforms and websites you visit. Zuru Zuru Ramen may receive your Personal Data from such third parties.

 

6. DIRECT MARKETING

Zuru Zuru Ramen will use your Personal Data for direct marketing purposes. It is possible that your Personal Data will be subject to profiling for marketing purposes. This enables Zuru Zuru Ramen to keep you informed about its products, updates, events, etc. You give your explicit consent for this, but you may at any time withdraw this consent and object to the Processing of your Personal Data for direct marketing purposes, including profiling, to the extent that it is related to such direct marketing (free of charge).

You shall have the right at any time to object to the Processing of your Personal Data for direct marketing purposes, including profiling to the extent that it is related to such direct marketing, free of charge, by sending an email to [email protected].

 

7. TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

In principle, Zuru Zuru Ramen does not transfer your Personal Data to countries outside the EEA. It is, however, possible that Zuru Zuru Ramen – through its Processors or Subprocessors – does transfer your Personal Data to countries outside the EEA. Should less strict protection for Personal Data apply in a specific country than within the EEA, Zuru Zuru Ramen will then ensure that the same level of security is achieved (e.g. by concluding an agreement with the Processor located in a country outside the EEA).

 

8. HOW WILL MY PERSONAL DATA BE RETAINED?

Unless a longer retention period is required or justified by law or by compliance with another legal obligation, Zuru Zuru Ramen only retains your personal data for the period necessary to achieve and fulfil the goals, as described in this privacy policy. 

The retention period can, therefore differ per purpose. For example, in order to comply with our legal obligations, we are obliged to keep your billing data for a maximum of seven (7) years. These archived data are ofcourse, only accessible to a limited extent. After the applicable retention periods,  personal data will be anonymised or deleted. Data from former customers can be used for a period of 2 years after purchasing their last service to keep them informed of new products and promotions from Zuru Zuru Ramen, unless the customer explicitly indicates not to agree to this. 

As a general rule of thumb; Contact information is stored for a maximum two (2) years after submission of your Personal Data. Other Personal Data collected for direct marketing purposes will be retained as long as the consent is valid and has not been withdrawn.

Zuru Zuru Ramen retains your Personal Data in its own databases and/or in the databases of its Processors or Subprocessors. You may ask Zuru Zuru Ramen to provide a copy of the list of these Processors and Subprocessors at any time.

 

9. WHAT SAFEGUARDS ARE IN PLACE FOR MY PERSONAL DATA ?

Zuru Zuru Ramen makes all reasonable and appropriate efforts to protect the confidentiality of your Personal Data.

Despite the technical and organisational measures taken by Zuru Zuru Ramen, you should be aware that there are always risks associated with sending Personal Data over the Internet. The security and protection of your Personal Data can never be fully guaranteed.

 

10. YOUR PRIVACY RIGHTS?

You can always invoke the following privacy rights: 

• right of access to the personal data that Zuru Zuru Ramen has available about you; 
• right to rectification, completion or update of your personal data; 
• right to delete your personal data (“right to be forgotten”); 
• right to a restriction of the processing of your personal data; 
• right to portability of your personal data; 
• right of objection/opposition to the processing of your personal data. 

 

If you want to exercise your privacy rights, as stated above, please send an email to [email protected]. Zuru Zuru Ramen will respond to your question within one month of receiving the request.  If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking the “unsubscribe” button, as provided at the bottom of every newsletter.

 

11. AMENDMENTS TO THIS STATEMENT

Zuru Zuru Ramen may amend this Statement at any time. The date of the most recent version is shown in the top right-hand corner of the Statement. Amendments are posted on the Website to keep you informed at all times of the information that Zuru Zuru Ramen collects and of how it uses and shares this information.

Amended versions of this Statement take effect ten (10) days after their publication on the Website. Where required, they will always be submitted for approval.

 

12. CONSENT FOR DISCLOSURE

You acknowledge, confirm, and expressly consent that we may disclose your Personal Data if this is required by law, or if Zuru Zuru Ramen determines in good faith that such disclosure is required in order:

• to comply with any pending judicial inquiry, judicial order or litigation pertaining to the Website;
• to compel observance of the general terms and conditions of Zuru Zuru Ramen;
• to respond to claims against Zuru Zuru Ramen regarding Personal Data that violate any rights of third parties;
• to safeguard the rights, property and safety of Zuru Zuru Ramen, its employees, users, and the general public.

Zuru Zuru Ramen may disclose your Personal Data to competent police or judicial authorities or other official government authorities if Zuru Zuru Ramen deems this useful or necessary, in its sole discretion, for the investigation of fraud, intellectual property infringement or any other harmful activity, or if Zuru Zuru Ramen reasonably suspects that such activity may expose Zuru Zuru Ramen or you to any liability.

 

13. LIABILITY

Suppose Zuru Zuru Ramen has legitimately transmitted your Personal Data to a third party (not being a Processor or Subprocessor). In that case, Zuru Zuru Ramen shall not be liable for any unlawful Processing or unlawful use by that third party. 

Under no circumstances does Zuru Zuru Ramen accept responsibility for any direct or indirect damage resulting from faulty or unlawful use of the Personal Data by a third party (not being a Processor or Subprocessor).

Zuru Zuru Ramen is also not liable when third parties Process or use your Personal Data illegitimately and Zuru Zuru Ramen has taken the appropriate technical and organisational measures to go against such illegitimate Processing or use.

Zuru Zuru Ramen is in any case only liable for the damage caused by processing of Personal Data if it did not comply with its specific obligations of GDPR. Zuru Zuru Ramen shall in no event be liable for any special, incidental, indirect or consequential losses or damages.

 

14. APPLICABLE LAW AND COMPETENCE CLAUSE

This Statement shall be governed, interpreted, and implemented in accordance with Belgian law, which applies exclusively in the event of any dispute.

In case of a dispute, only the courts of Ghent are authorised and are exclusively competent to decide on any dispute that may arise from the interpretation or implementation of this Statement, without prejudice to the consumer’s right to present a dispute before the competent court on the basis of a mandatory statutory provision.